Ku918 Terms and Conditions – Read in Full

01General Provisions

These terms and conditions apply to all users of the ku918 platform and its services. ku918 is an internationally licensed online gaming platform serving users in Bangladesh and other countries. Accessing ku918's services via our website, mobile app, or any other channel means you have read and agreed to these terms in full.

Ku918 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes are made will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

02Account Registration & Eligibility

To open an account on ku918, you must meet the following requirements. In accordance with our terms and conditions, ku918 reserves the right to verify the identity of every user.

• You must be 18 years of age or older. ku918 does not permit anyone under the age of 18 to use the platform under any circumstances.
• Each individual may only register one account. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be truthful, accurate, and your own. Providing false information may result in account suspension or permanent closure.
• It is your own responsibility to ensure that online gaming is lawful in your country of residence.
• Family members of ku918 employees are not permitted to create an account on this platform.

For account verification, ku918 may request a copy of your national ID, passport, or driving licence, along with proof of address. Withdrawals may be delayed if the KYC (Know Your Customer) process has not been completed.

03Deposit & Withdrawal Policy

Deposits and withdrawals on ku918 can be made via Mobile Banking, Nagad, Rocket, and bank transfer. All financial transactions are secured with SSL 256-bit encryption.

• Minimum Deposit: BDT 100 (one hundred taka).
• Minimum Withdrawal: BDT 500 (five hundred taka).
• Withdrawal Processing Time: Mobile Banking and Nagad average 3 minutes; bank transfers take 1–2 business days.
• Account verification (KYC) must be completed before a withdrawal can be processed.
• The deposit and withdrawal method must be the same; otherwise, ku918 may request additional verification.
• Deposits from third-party accounts are not accepted.

Ku918 reserves the right to delay or suspend withdrawals in cases of suspicious transactions. All large transactions may be reviewed in compliance with anti-money laundering laws. Under these terms and conditions, ku918 also reserves the right to report suspicious cases to the relevant authorities.

04Bonus & Promotion Terms

Ku918 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming. Misuse of bonuses may result in account termination.

• Welcome Bonus: New members can receive up to a 200% bonus on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
• Wagering Requirement: The wagering requirement for each bonus is clearly stated on the bonus page. For deposit bonuses, this is typically 20–30 times the bonus amount.
• Bonus Validity: Every bonus has a set expiry period. If the wagering requirement is not completed within that period, the bonus will be forfeited.
• Multiple bonus claims from the same IP address or device are not permitted.
• Certain games may be restricted from bonus play; details will be specified in the terms of each individual bonus.
• Ku918 reserves the right to modify or cancel the bonus program at any time.

05Gaming Rules & Regulations

All games on ku918 operate using RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Third-party auditors regularly verify the fairness of our games.

• If a technical error causes a game result to become void, the stake for that round will be refunded.
• The host's decision in Live Casino games is final. If a game is cancelled due to a technical issue, all bets will be refunded.
• If an event in Sports Betting is cancelled or postponed, bets will be settled in accordance with ku918's specific rules.
• Any winnings obtained by exploiting bugs or errors in the gaming software will be considered void.
• If suspicious gaming patterns are detected, ku918 may temporarily suspend gaming activity on that account.

While gaming on ku918, always keep in mind that gaming is entertainment, not an investment. There is no guarantee of winning in any game. Never wager more than you can afford to lose.

06Prohibited Activities

The following activities are strictly prohibited on the ku918 platform. Violating these terms and conditions may result in permanent account closure and forfeiture of deposited funds.

• Cheating, fraud, or any other form of dishonest gameplay.
• Using bots or automated software to play games.
• Creating multiple accounts or using another person's account.
• Depositing funds obtained through money laundering or illegal sources.
• Intentionally exploiting technical vulnerabilities or bugs on the ku918 platform.
• Harassing, intimidating, or engaging in abusive behaviour towards other users.
• Abusive or threatening behaviour towards ku918 staff or the support team.
• Assisting minors (under 18) with gaming or creating accounts on their behalf.

07Account Suspension & Closure

Ku918 reserves the right to suspend or permanently close any account under the following circumstances:

• Breaching any provision of these terms and conditions.
• Providing false or incomplete information during KYC verification.
• When suspicious financial transactions are detected.
• Accounts with no activity for an extended period (over 12 months) will be considered inactive.

You may also contact the ku918 support team at any time to request the closure of your account. A monthly maintenance fee may apply to inactive accounts, which will be deducted from the account balance.

08Responsible Gaming

Ku918 is committed to responsible gaming above all else. We believe gaming should be a source of entertainment, not stress or addiction. For this reason, ku918 offers the following features:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from gaming for a set period of time.
• Reality Check: Gaming session reminders are sent at regular intervals.
• Cooling-Off Period: Gaming breaks available from 24 hours up to 30 days.

If you experience any gaming issues, please contact our support team. For more information, visit our Responsible Gaming Visit the page.

09Privacy & Data Protection

Ku918 takes the protection of your personal data very seriously. We comply with international data protection laws. To read our full privacy policy, Privacy Policy Read the page.

• Ku918 does not sell your information to third parties.
• Information may be shared with the relevant authorities where required by legal obligation.
• All data is protected by SSL encryption and stored on secure servers.
• You may request to update or delete your information at any time.

10Terms Changes & Updates

Ku918 reserves the right to modify these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes via their registered email or through a platform notification.

Continued use of ku918 after any changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page before each visit.

11Contact & Complaints

If you have any questions, feedback, or complaints regarding these terms and conditions, our support team is available 24/7. ku918's support team is happy to assist you in Bengali, so feel free to reach out in your preferred language.

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the platform.
• Response Time: Typically within 1–2 hours.

After a complaint is submitted, ku918 aims to provide a resolution within 7 business days. Complex matters may take longer, and you will be kept updated throughout the process.